We don't only refurb our own intake. If you've got a Saturn that's stopped saving, a PSone whose laser drifts, an Xbox 360 with a fan that sounds like a hairdryer — book a bench slot. Diagnosis is free, the quote is fixed, and the rig leaves with paperwork.
Every figure is the all-in fix price (parts + labour + bench-time + burn-in). The quote we email after diagnosis matches this list — never bumped on the day.
Six-month warranty on every repair. If the exact same fault recurs inside six months of pickup, we either re-fix on the bench at no charge or refund the original repair price. Different fault on the same console — quoted separately, of course.
Bench-time is logged. You'll get a one-page repair report with the date, the technician's initials, the parts swapped (with the original parts in a small bag), the burn-in length, and the test cart used. We keep a copy in the lockup's repair log against your serial number.
Nothing is rebuilt without consent. If during fault diagnosis we find a second issue, the bench stops, emails you, and waits. We don't ever “upsell while it's open” — that's a hardware-store trick we won't run.
Email [email protected] with the hardware, the fault and a couple of photos. We come back inside the day with a slot proposal — usually 3–5 working days out. For post-in jobs, we'll send a pre-paid Royal Mail label; for walk-ins, just turn up Tue–Sat with the rig.
Pickup happens once the report email lands. Lockup, post return, or M25-area drop-off if a system's heavy — your call.
If you're nearby — pop in. We'll open the system on the photo bench, run a quick fault map, and quote you while the kettle boils. There's a stool against bench 01 if you want to stick around for the work.